The Dialer is an additional service to the call center module that makes calls automatically, minimizing operator idle time and significantly increasing productivity, since only answered calls are routed to the available agent at that moment.

It operates with multiple campaigns and distinct functions (Outbound and/or Inbound), using various dialing strategies (aggressiveness, work schedule, classification, or tabulations, among others).

In addition to already approved systems such as Finaz, Google Analytics, MultiBR, Acrediária, Advgestor, and Objetiva, Agil Telecom can integrate with the systems and CRMs used by your company, tailoring the service to your needs.